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When you request to join you will need to answer a couple of quick questions, including letting the administrators know your actual name, as per our member system, if it is different to the name you use on Facebook.

We understand that for privacy reasons people use aliases on social media, however we do need to reconcile our member database with our Facebook group members in order to keep all our members as safe as possible online.

Our Members Facebook group is different to our Public Facebook page, which can be found here!

The use of our Members Facebook group is governed by our Terms and Conditions of membership which are shown below.and is monitored by our Social media Admin Team.

FACEBOOK:

  • Country Network runs a Private Facebook group which is available to financial members only, and a Public Facebook page which is accessible to both members and the general public. Administrators appointed by the Country Network Committee control both pages.
  • The Private Facebook group provides a platform for all paid members to post discussions, events, stories or anything else deemed relevant and of interest to fellow members. To join the private Facebook page, click: https://www.facebook.com/groups/CountryNetworkAustralia

The Administrator must approve your request:

  • The Public Facebook page is used to create awareness of Country Network in the public domain.
  • Members may only post material on either the Facebook page or group that:
  • Complies with Australian law or regulations.
  • Does not contravene this document.
  • Members must not post anything that:
  • Includes any personal or private contact details of any member unless that member provides prior approval.
  • Includes a photo of a fellow member without the member’s prior approval.
  • May be deemed to be offensive to fellow members.
  • Is a personal attack or accusation against fellow members, named or not.
  • Is hearsay or gossip that may be deemed prejudicial to the interests of Country Network.
  • Incites disputes, or is considered impertinent, or that may bully or harass a member.
  • Brings Country Network into disrepute.
  • May be considered offensive or defamatory to a third party.
  • The Facebook Administrator reserves the right, without retribution, to remove any post deemed to be inappropriate, offensive or unsuitable.
  • The author of any post removed by an Administrator may respectfully contact an administrator for reasons of removal by sending a direct message to the Facebook group or page. The author may also raise a grievance with the Committee if they do not agree with the action to remove the post. (See section on Grievances).
  • Repeated breaches may result in the suspension or banning of a member’s access to Country Network Facebook page or group, and/or any other appropriate action as deemed suitable by the Country Network committee.

The Country Network Facebook group is your group, so have fun, meet other members and don’t forget to show some love to the Group administrators who work hard to keep things running smoothly.

Frequently Asked Questions

How do I update my profile?

To update your profile, simply click on the “Your Account” button in the top right-hand corner of your screen.

From there you can edit your profile, update your email or change your password.

How do I contact another member?

Find the member you wish to contact in the member profiles section of the member site. Click on the connect button at the bottom of that member’s profile and fill out the contact form. They will receive an email letting them know you wish to connect.

Can I switch between the Public site and the member site without signing out?

Yes, once you sign in you will stay signed in until you sign out.

You can jump between the public section of the website and the member section of the website.

Don’t forget if you are signing in on a public or shared computer to sign out when you are finished using the member section of the website.

How do I renew my membership?

Your membership renewal is automatic on the 1st July each year. You will receive a reminder email two weeks before this time.

How do I update my billing details?

To update your billing details, simply click on the “Your Account” button in the top right-hand corner of your screen.

Under the billing section of your account, you can update your payment details and view any past charges.

You can also cancel your membership in this section. Please note that your membership will be closed at the end of your billing cycle. If you wish your membership to be closed immediately, please contact the membership team: [email protected]

I wish to provide feedback on my membership

You can do that using our member feedback form, found here.

I wish to make a confidential complaint

You can do that using our member grievance form, found here.